Shipping & Returns
Free Shipping Service
Free shipping is available in most of the mainland. Shipping surcharge applies to remote areas of your country.
When Will My Order Ship
All orders generally process and ship Monday - Friday, excluding holidays. Most of our orders are shipped within 3-10 business days after the order has been placed. You will receive a shipment confirmation email which contain shipment details, your tracking number, and a link to the selected carrier site.
30 Day Return & Exchange Policy
You can get a full refund when you return your undamaged item(s) within 30 days. Learn More
A hassle-free exchange is ready if it is in stock. You can exchange your item(s) within 24 hours you placed the order and before your package was shipped out. If your package has been shipped out, we will not accept your replacement request, but you can refuse to accept the package after it arrives.
When Will I Receive My Refund
When we receive your return, you will be refunded in 3-7 working upon receipt and inspection. The refund will be made to the account that the funds were originally drawn from.
How to Track the Order Status
You're free to check the status by logging into your HOMEMYS account with your order number and email address.