· Shipping Costs
Free shipping on all orders.
· Delivery Time
*For presale products, please expect longer delivery period.
In general, items sold at Homemys can be delivered in 50-70 business days.
What shipping carrier do you use?
We partner with major shipping companies like UPS, FedEx, USPS and Freight shipping companies to offer the fastest, safest, and most reliable delivery service possible.
Since we are bulky items, so we will send them by sea in a unified way. We will provide 2 logistics tracking numbers: the first is that we will send you a container number after confirming the delivery; the second is that after the goods arrive at the warehouse for delivery, We will send an email to you the tracking number.
Check the item(s) before signing
For items delivered by truck, please open the box and inspect the items first. If there is serious damage, please refuse to accept it, mark it "damaged", and contact customer service;
If the items delivered by express delivery are damaged, please contact customer service after signing.
When you sign for the goods, check whether the goods are damaged at the first time. If there is any damage, please contact customer service immediately. Validity period for logistics claims: 72 hours for truck delivery and 48 hours for express delivery.
· Note for taxes
For most of the countries,our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
· COVID-19 Update
Please note that due to COVID-19, the delivery time may be longer than expected.